Updating acer bios

But my notebook still has restart problem, it's always failed. Wait until it finish and your computer will restart automatically.

Acer recommends that you should only upgrade your firmware/drivers if you have been instructed to do so by an Acer Customer Care representative.

In fact, they were both versions of the system BIOS. He said he couldn't do it through chat, and that I should call an 800 number to get a Tier 2 tech.

I first installed what turned out to be either an older BIOS version, or more likely, the wrong BIOS file served to me by a broken link. The video would not come on, the fan was spinning, the hard drive was not being read. After struggling to communicate with the tech at the 800 number, I realized that I was talking to a really bad tier 1 tech.

The flash completed successfully, and the system restarted itself. She told me that updating the BIOS was not advised by Acer, and that I was responsible for the computer breaking.

I asked to speak to a tier 2 tech, and she REFUSED to let me.